With a career in the insurance industry spanning nearly three decades, Krysti Shook has been dedicated to helping clients protect what matters most since 1996. Her experience as an office manager, customer service manager, and licensed agent has shaped her commitment to providing expert guidance and personalized service.

In 2022, Krysti became the proud owner of BIG Insurance Group, where she continues to advocate for her clients and their businesses. She specializes in commercial lines for contractors, offering tailored coverage solutions for workers' compensation, commercial auto, and general liability insurance. Passionate about ensuring businesses have the right protection to succeed, she works closely with clients to navigate their coverage options with confidence.



Beyond insurance, Krysti is a firm believer in client education, helping policyholders understand the true value of their coverage. Outside the office, she enjoys camping, quilting, and spending time with her husband and their three little dogs. She’s also an active volunteer at her church, always looking for ways to give back and support her local community.