Claims Information

Need to report a claim?

 

  • 24 hour claims reporting services with most companies
  • Insured customers can contact us to report the initial claim or contact the company directly
  • After the initial report, the claim will be turned over to an adjuster

Claim Departments

 

  • American Bankers Flood Insurance 1-800-423-4403
  • American Modern Insurance Company 1-877-672-7330
  • Bristol West Insurance Company 1-800-2747865
  • CNA Surety 1-877-672-7330
  • Dairyland Auto Insurance 1-800-334-0090
  • Dairyland Sentry Insurance Company 1-800-833-2244
  • Foremost Insurance Company 1-800-527-3907
  • Hartford Insurance Company 1-800-243-5860
  • Progressive Insurance Company 1-800-274-4499
  • QBE Farmers Union 1-866-638-5677 (NFU-LOSS)
  • Secura 1-800-318-2136
  • StateAuto 1-800-766-1853
  • Safeco 1-800-332-3226
  • Travelers 1-800-252-4633
  • Zurich 1-800-987-3373

The Claims Process


Each claim is unique which means that the claims handling process varies depending upon the type of claim and the size of the claim.


Your claim handling begins with an investigation of the facts. The claims representative will contact you within 24-48 hours of the receipt of your claim.
The claims representative gathers the facts of the loss from those involved and reviews your policy to confirm applicable coverage and corresponding limits. In the case of an automobile accident, the claims representative will also expand their investigation to resolve any discrepancies and evaluate the facts to determine fault.


The next phase of the claims process involves a determination of damage.

The claims representative will be able to assist you with determining the amount of your repairs or the value of your totaled vehicle. They can also help refer and arrange repair services.

The final phase includes working with you to finalize all of the paperwork necessary to document your loss and assist you with getting your life and property back to pre-accident condition. 

FAQs

What information do I need when reporting a claim?

Be ready to provide:

  • Your name and address
  • Names and addresses of witnesses or injured persons
  • Specific loss information: Date of Loss, Time of Loss, Location of the Loss, What Was Damaged?


Do I need to File a Police Report for Loss or Theft?


It's always a good idea to file a police report when experiencing a damage or theft. Each claim is unique which means that the claims handling process varies depending upon the type of claim and the size of the claim.